SAP Solution Manager

SAP Solution Manager is a multipurpose tool for managing your entire IT system architecture. For all of the phases in the application lifecycle, it offers a range of corresponding functions, starting with the collection of requirements and the preparation of a draft (Requirements Management, Solution Documentation and SAP Portfolio and Project Management), proceeding to implementation and testing (Test Suite and Change Request Management) the application, and on to the monitoring and optimisation of your solution during operations (IT Service Management, Applications Operations – and more).

In the process, all the information is stored centrally in SAP Solution Manager (‘single source of truth’) and is available for use by all other tools. SAP Solution Manager really comes into its own when used in conjunction with SAP systems such as SAP S/4HANA. Custom Code Management lets you monitor the quality of customer-specific development work and apply targeted optimisations. In Change Request Management, SAP Solution Manager takes responsibility for all transport control, and ensures that all systems are consistent, even in complex system landscapes.

Business Case:

Since SAP Solution Manager can provide automated support for a wide range of IT processes, we help you to navigate the decision-making stage. Here, deployment is crucially dependent on the company’s digitalisation strategy and its IT department as a resource. With the business case, we provide decision-makers with dependable information about the functions in Solution Manager that appear to be advisable from the company’s perspective, and we then consider these in the context of potential costs and risks.


SAP Solution Manager can be deployed at various levels in your system landscape, where it can then influence various processes. Customers use Solution Manager to implement and operate their SAP systems. As a collaboration hub, Solution Manager safeguards communication in the ‘ecosystem’ made up of stakeholders, project teams, the IT unit and SAP itself. But which Solution Manager software tools and resources are truly helpful? 

We help you to make sure you identify the right functional deployment. Working together, we make a realistic estimate of the risks and costs of potential deployment scenarios, and then use your requirements to plan the design and implementation of the optimal solution.

Proof of Concept (PoC)

In the PoC, we investigate potential scenarios for the deployment of Solution Manager in your company. We demonstrate these capabilities using a system demo, and work with you to identify potential risks and costs for each deployment scenario. If required, our SolMan packages (starter packages and add-ons) offer a convenient way of closing any gaps identified in standard SAP. Our recommendations are tailored specifically to the use of the SolMan functions and to your real-world business requirements. These provide you with the information you need to complete your planning of the next steps.

We provide you with support for the implementation and validation of the SAP Solution Manager either as an all-in-one service or with solutions tailored individually to your needs. Examples:

  • Solution Documentation.
  • Test Management/Test Suite.
  • IT Service Management.
  • Change Request Management.

You can also use our predefined starter packages and add-ons.

Even after your SAP Solution Manager system goes live, we can provide second- and third-level support services as required. Regardless of whether you need remote service provision or direct, on-site support, our SAP Solution Manager specialists offer a mobile and flexible service. Our wealth of experience means we are familiar with the key questions asked by your users and can guarantee prompt support into the long term.